Dear McDonald’s Drive-Thru Employees,

How can I put this delicately? It just isn’t going to happen.
Maquel and I went through the drive-thru after institute tonight just wanting some simple ice cream. We started with a man voice… “Thanks for choosing McDonald’s, would you like to try our chocolate chip or oatmeal… ” then a woman’s voice, “Welcome to McDonald’s, what can we get you?”

Maquel ordered a chocolate shake, as in the chocolate shake on the menu, with whipped cream, and a cherry on top. I ordered ice cream, vanilla ice cream, in a cup, as in ice cream, in a cup.

Here is what was repeated to us, “uh, what?” followed by, “In a cup?”

“Yes. We want plain vanilla ice cream…in a cup.”

“You just want the ice cream?”

“…Ok we would like one chocolate shake, AND plain ice cream, in a cup.”

Attendant: “Ok” The order screen popped up… finally with:

Small chocolate shake – Plain

Heidi: “Fine just get me a dang cone.”

Maquel: “Okay, hang on. (Now in a very exasperated, clear voice.) We would just like a chocolate shake, AND a sundae without any toppings…”

Attendant: “Would you like fudge?”

Maquel: “No. No toppings on the sundae. Just ice cream.”

Attendant: “Okay.” Screen now says: Hot fudge sundae – Extra fudge, after which we hear… “Sorry, wrong button.”

Next we see: Hot fudge sundae – No fudge.
Hey, there it is! We finally made it!

Attendant: “Your total is…” We drive to the first window, “No fudge, no whipped cream, or cherry right?”

Maquel: “YES!”

At the second window they hand us the shake, with no toppings… oops. Next, we get a cup of ice cream, success!? 

Attendant: “Do you still want nuts?”

Maquel: “…Heidi would you like the nuts?”

Heidi: “NO. NUTS!”

Maquel: “Nope”

We drive around the store for the third time to get out, and then break down into giggles and decide this is the most blog-worthy thing that has happened to us in weeks.

And thus begins, “Why don’t you understand?!”

Who knew a plain vanilla ice cream could cripple the entire McDonald’s corporation?

Love,

Heidi and Maquel

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2 responses to “McDonald’s Employees”

  1. maquel89 Avatar
    maquel89

    I’m still mad I didn’t get any whipped cream…

    Like

  2. Racheal Avatar
    Racheal

    And they think they deserve $15 an hour? I understand other jobs but fastfood?

    Like

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